Reservation & Cancellation Policy
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Reservation Policy: Attendance is limited to 125 registrants. Due to space limitations, payment of the registration fee prior to the start of the Conference is required to guarantee your attendance. Unless other arrangements have been made, if payment is not received prior to Friday, September 20, 2019, your registration will be cancelled. Reservations received less than 24 hour prior to the start of the Conference cannot be guaranteed, even if payment has been made. Registrations done ‘at the door’ will only be accepted only if space is available and lunch may not be available for those persons registering at the door on the day of the Conference, since food reservations are made in advance of the beginning of the Conference.

Cancellation: Current IAM and NASWIN members may cancel their registrations prior to Friday, September 6, 2019, in writing, and receive a full refund of the cost of registration, minus a $10 cancellation fee if a credit card was used online to pay for the registration. However, for persons who are not current IAM members, cancellation of your registration will also cancel the IAM Membership for 2019 and 2020, which was included in the cost of your registration. After September 6, 2019, a cancellation fee of $75 will apply to all registrations and the balance of any payment made will be refunded upon written request.

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