OCTOBER 25-26, 2019
Midwest Mediation Conference
Zena Zumeta

Zena Zumeta

Internationally known as both a mediator and trainer of mediators, Zena D. Zumeta is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.

She received her Juris Doctor from the University of Michigan Law School. Ms. Zumeta is a former board member and president of the Academy of Family Mediators (now merged into the Association for Conflict Resolution), past president of the Michigan Council for Family and Divorce Mediation, and past Regional Vice President of the Society of Professionals in Dispute Resolution. She is a past member of the Editorial Board of the American Bar Association’s Dispute Resolution Magazine.

Ms. Zumeta has extensive experience as a trainer, mediator, facilitator and consultant. She has been providing mediation services since 1981.

She is an approved civil and family mediator in Michigan, and an approved mediation trainer for Michigan and many other states. She has taught at Hamline University School of Law, and is an adjunct professor at Pepperdine University School of Law’s Straus Institute for Dispute Resolution, and Cooley Law School.

Ms. Zumeta is the recipient of the Family Mediation Council-Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award from the Association for Conflict Resolution; and the Kumba Award from the National Conference on Minorities in ADR.


Day 1 — Friday, October 25th, 2019 | Presented by Zena Zumeta

9:00 AM Pre-Mediation Meetings

  • Purpose of pre-mediation meetings
  • Research on outcomes of pre-mediation meetings
  • Pitfalls and remedies in pre-mediation meetings
  • Structure of pre-mediation meetings; do’s and don’ts
10:30 AM Break
10:45 AM Pre-Mediation Meetings Cont’d

  • Videos of attorney conference calls and individual calls
  • Videos of client individual meetings
    • Divorce client
    • Business client
  • Discussion
12:15 PM Lunch
1:15 PM Elder Mediation

  • Video of Elder Mediation
  • Differences between Elder Mediation and other types of Mediation
  • Issues in Elder Mediation
  • How Elder Mediation Expands the Pie
2:45 PM Break
3:00 PM Elder Mediation Cont’d

  • Capacity issues in Elder Mediation
  • Family Dynamics
  • Eldercaring Coordination
  • Role Play of Elder Mediation

Day 2 — Saturday, October 26th, 2019 | Presented by Zena Zumeta

9:00 AM Trauma-Informed Mediation

Trauma can take a variety of forms, but a common result of trauma is its effect on a party’s decision-making abilities. Trauma-informed mediation is focused on outlining tactics to use in mediation when one (or both) parties have been impacted by trauma. With family cases, this can relate to abuse, past experiences, or PTSD from military or emergency services. In civil cases, it can relate to the trauma of a car wreck, a loss of job, or other actions which led to the suit. It may also relate to trauma that affects a party’s ability to participate in mediation.

  • What is trauma
  • Brain and trauma
  • ACEs
  • Effects of trauma
  • Mediation and trauma
10:30 AM Break
10:45 AM Trauma-Informed Mediation Cont’d

  • Trauma Informed Mediation
  • Fishbowl role play
12:15 PM Lunch
1:15 PM Ethics, Confidentiality and Framing Issues

  • Framing Issues
  • Option generation revisited
2:45 PM Break
3:00 PM Ethics, Confidentiality and Framing Issues Cont’d

  • Ethics
    • Confidentiality
    • Legal Information vs Legal Advice
    • Standards of Practice
Holiday Inn Indianapolis Airport

Conference Location

Holiday Inn Indianapolis Airport

8555 Stansted Dr, Indianapolis, IN 46241
(317) 856-6200

Hotel Discount Rate

A block of rooms at a discounted price will be available for attendees of the Conference. When booking a room, it is necessary to identify yourself as a Conference attendee to receive this discounted price, otherwise the normal rate will apply. Ample free parking is available in the hotel’s parking lot.

CLE Credit
CLE credit has been approved by Indiana Supreme Court Office of Admissions and Continuing Education, including 10.5 hours of general credit, 1.5 hours of ethics, 1.5 hours of NLS and 12.0 hours of CME. The Conference has also been approved for 12.0 Social Worker Continuing Education units with NASWIN. Approval of NLS CLE hours for attorneys requires a written application to the Commission and is limited to 12 hours in any 3-year period.

Register Now

Attendance is limited to 125 participants, so we advise that you register as soon as possible to ensure a spot at the conference. We invite any and all interested professionals to attend the conference, especially mediators, judges, social workers, therapists, school mediators and real estate professionals.

If you are not a current IAM member and wish to join, your conference registration fee includes membership in the Indiana Association of Mediators for the rest of this year and all of next year.

Current Members

$299 Friday AND Saturday
$199 Friday OR Saturday Only

New Members

$399 Friday AND Saturday
$299 Friday OR Saturday Only

For new members, registration includes IAM membership for 2019 and 2020!


$499 Friday AND Saturday
$399 Friday OR Saturday Only


The IAM is offering five (5) $100 scholarships for 2-day registrations and five (5) $50 scholarships for 1-day registrations that may be applied to the cost of registration. The scholarships are for students, new mediators, and those with a valid financial need for assistance. Please contact us for additional scholarship information and to apply. If registration for the Conference is completed online and you are subsequently approved for a scholarship, a reimbursement check will be given to you at the Conference. If you have already been approved for a scholarship, the amount of the scholarship can be deducted during registration.

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